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Support
Can't access your MindSort guide, missing your confirmation email, or have a question about your order?
We typically reply within 1 business day.
Common issues
- Didn't receive your access email? Check spam/promotions folders first, then email us your order ID (from Digistore24) and we'll resend it.
- Access key not working? Make sure there are no extra spaces before/after the key. If it still fails, email us — we'll verify your order and send a fresh link.
- Want a refund? See our Refund Policy — refunds are processed through Digistore24.
- Billing question? Digistore24 processes all payments; charges appear on your statement as "Digistore24.com". Contact them directly for billing-specific issues, or reach out to us and we'll help.